Q1: How does Amah support health equity?

When a healthcare team member sees patients of a different cultural or linguistic background, it can be even harder to develop the mutual understanding needed to get patients on board with their treatment plans. Using a systematic, research-backed communication methodology can help level the playing field for cultural and ethnic minorities to have similar health outcomes as other populations. For example, Amah’s strategies can help healthcare teams effectively explore barriers to treatment adherence that have to do with religious beliefs, cultural eating habits, or community beliefs about medicine. Amah’s programming also supports healthcare teams in becoming aware of social determinants of health.

Q2: How do I enroll in Influencing Health Behaviors in Chronic Care Visits (Featured course)?

  1. Go to https://training.amahhealth.com/p/influence-health-behaviors
  2. Click the Enroll now button
  3. Enter a coupon code if you have one. If not, skip this step
  4. Enter your 
  5. Email address (remember to check the box if you want to receive instructional and promotional emails)
  6. Payment and billing information
  7. Check the “Yes! Add live coaching to my purchase box if you’d like to receive live coaching for personalized feedback at the end of the course
  8. Click the Buy Now button 
  9. Next, create your password (at least 6 characters)
  10. Click the Create Account button 
  11. Click Start the course
  12. Please confirm your email to fully activate your account. You can do this by clicking the link in the email confirmation we sent you

👇🏼 Below is a video explainer for you to watch the entire enrollment process.👇🏼

How to enroll in Amah Health's featured course

Q3: What are the requirements for receiving the 3 CE credits for patient communication?

Amah Health proudly partners with the Post Graduate Institute (PIM) to issue CE credits to health professionals. Below are the requirements for receiving the 3 CE credits for eCourse #E01 (total hours: 3).

Required learning activities:

  1. Reading and engaging with the CONTENT
  2. Completing the LEARNING JOURNALS

Required evaluations:

  1. Pre-evaluation (Section W.2)
  2. Post-evaluation (Section G.1)
  3. Self-assessment: skills (Section G.2)
  4. Self-assessment: knowledge (Section G.3)

Upon completion of the above-mentioned requirements, you will then go to the CME University (link provided in the course) to either Login or Create an account, choose your credit type, complete a PIM evaluation, and download and/or print your certificate.

👇🏼 Below is a video explainer for you to learn about the course design and credit requirements.👇🏼

How to complete the course and receive credits

Q4: Why is the learning journal required?

According to adult learning theories, creating journal entries for reflection is an excellent way to transform what we learn into what we do.

Q5: How do I benefit from my learning journal?

Our learners found that receiving feedback to their learning journals multiplies their learning effect. We offer both written feedback and live coaching sessions to suit your needs.

Q6: I'm already enrolled. How do I get back to my course?

  1. Go to https://training.amahhealth.com/p/influence-health-behaviors
  2. Click Login on the top right corner
  3. Enter the email and password you created for your Amah Health account
  4. Click the Forgot Password to request a password reset if you don’t remember
  5. Click Log in
  6. Click on your course title
  7. Voila! You're back

Q7: I’m a good communicator already. Will Amah help me?

We certainly hope so! Amah is not designed for “bad communicators” to learn the basics. These are communication strategies specific to a healthcare setting that are designed to help healthcare teams and patients better see eye to eye, especially across diverse groups.

Q8: “Persuasion” and “behavior change” sound a bit controlling. Shouldn’t we support what patients want?

We are NOT in the business of coercing anyone into something they don’t want to do. There is a rich body of research in the science of persuasion, or how minds change. The form of persuasion/behavior change we teach and believe in involves meeting patients where they are and discussing their beliefs in a non-condescending, non-lecturing way. This builds greater empathy and improves relationships among patients and their care teams. Our work is to positively influence patient behaviors, but the patient always has free will about what they do and don’t want to do.

Q9: Has Amah Health done any randomized controlled trials?

Not yet, but this is definitely our goal — it’s important to us to make research- and data-guided improvements so that over time, we see greater and greater impact on patients’ lives, as well as the lives of their healthcare teams. Once we get more users and early feedback, we will be in a better position to conduct research on our product. (You can tell your friends and colleagues about us to speed that along!)